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United Way of Greater Milwaukee & Waukesha County

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Despite being one of life’s only certainties, taxes carry plenty of uncertainty for families every year, which is why more than half of Americans pays $50 or more to file their taxes, according to a survey by The College Investor. Additionally, hiring an accountant to help can cost on average $220-$457 according to the National Society of Accountants. That’s a significant burden for many low-income households, who also may have complicated tax scenarios and can be more vulnerable to predatory business practices. Meanwhile, major changes in tax law can offer major benefits to many tax filers – if they can navigate the complex tax code.  

That’s why United Way is proud to support VITA, the IRS Volunteer Income Tax Assistance program offering free, safe, and certified tax preparation services targeting low-income and limited-English taxpayers, at sites across our four-county region. This year, United Way provided more than $300,000 from our Financial Empowerment for Women initiative fund to tax preparation sites in Milwaukee and Waukesha Counties, hosted by Social Development Commission and La Casa de Esperanza. Last year, these sites combined helped ​nearly 6,400 households claim millions of dollars in refunds and save over $1.4 million in preparation fees.


Interested in exploring whether there are free assisted or DIY tax options for you this year? Click on the links below to see if there are virtual or local-in-person options right for you to file your taxes for free this year.  


My Free Taxes

Free DIY options for households with incomes under $79,000

Don’t miss out on these credits!

What is the Earned Income Tax Credit (EITC)? 
The EITC is a federal tax credit for low- and moderate-income working people.

How do I know if I’m eligible for the EITC? 
To claim the Earned Income Tax Credit (EITC), you must have what qualifies as earned income and meet certain adjusted gross income (AGI) and credit limits for the current, previous and upcoming tax years.

What is the Child Tax Credit (CTC)? 
The Child Tax Credit program can reduce the federal tax you owe for each qualifying child under the age of 18. 

What is the homestead credit program?
The Wisconsin homestead credit program is designed to soften the impact of property taxes and rent on persons with lower incomes. The benefit available may take the form of an income tax credit or a direct refund. The credit is based on the relationship of your household income to the amount of your allowable property taxes and/or rent for the calendar year.

Visit a VITA site or review this 2023 Tax Credit Chart to see if you’re eligible.

Have questions about filing your taxes?

Visit a Volunteer Income Tax Assistance (VITA) site to meet with a tax preparer for free. Site locations and hours vary, please call or click on the links below for hours.
Households with income of $64,000 or less qualify for VITA free tax preparation assistance. Learn what documents to bring with you.

La Casa de Esperanza
(Services available in Spanish)
By Appointment Only

Social Development Commission